Date of last revision: 1 June 2018.
1.1 At Avenue Tennis Limited (“We”) are committed to protecting and respecting your privacy.
1.3 This Policy sets out the basis on which We process any personal data that We store about you. Please read the following carefully in order to understand how We will treat, store and process your Personal Data.
1.4 By becoming a Member of one of our Clubs, or by visiting www.avenuetennis.co.uk (the “Website”) you are accepting and consenting to the treatment of your personal data in the manner described in this Policy (from time to time). Please check back regularly as We are entitled to change this Policy at any time, and any changes will affect you.
1.5 For the purposes of the Act, the data controller is Avenue Tennis Limited, a company incorporated in England and Wales with company number 09598332 and its registered office at 4 Bloors Lane, Rainham, Gillingham, Kent ME8 7EG.
1.6 All capitalised but as yet undefined terms in this Policy shall have the meanings given to them in the Terms and Conditions contained at www.avenuetennis.co.uk/terms.
2. Data we collect
2.1 You will give us the information we require you to provide when you sign up to become a Member at one of our Clubs. This information can be provided online, over the phone or by completing our Membership forms by hand. This information will include personal data such as your name, address, date of birth, e-mail address, phone number, bank account or credit card details, photograph, a brief summary of your medical history, and any information contained on any identification documents you provide to us on registration.
2.2 We may collect information about you from your visits to any of our Clubs or our Website. This includes:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone settings, plug-ins, operating systems and platforms;
- information about your visit, including full URLs, clickstreams, products you viewed or searched for, downloads, length of visits, and page interaction information; and
- any information we take from you in any surveys or feedback forms.
2.3 We may also receive personal data or information about you from other sources, such as credit rating agencies, as part of verifying your eligibility for Membership.
4.1 We will use your personal data to:
- provide you with the services, products or other information that you request or consent to;
- for internal administration purposes; or
- to notify you about any changes to our services or your Membership.
5.1 We may need to share your personal data with our service providers, associated organisations and agents for the purposes stated in this Policy.
5.2 We may disclose your personal data to third parties for the purposes of recovering any funds owed by you.
5.3 We will disclose your personal data to third parties if We sell all or substantially all of our assets to a third party (in which case your personal data will be one of the transferred assets).
5.4 If We are under any duty to disclose or share your personal data with the required third party to comply with any legal obligation, or to enforce or apply our Terms and Conditions of Membership or Club Rules (both contained at www.avenuetennis.co.uk/terms) we will do so.
6.1 All personal data we collect from you will be stored in the cloud on servers located outside of the United Kingdom (such as in the United States)].
6.2 All payment transactions will be encrypted using SSL technology.
6.3 Whilst We will use appropriate security and technical measures to prevent unauthorised access to your personal data, We cannot guarantee the complete security of your personal data transmitted to us through our Website (as the transmission of information via the Internet is never completely secure). Any transmission of personal data through our Website is done at your own risk.
7. Your rights
7.1 You have the right to ask us not to process your personal data for marketing purposes. We will inform you if we intend to use your data for such purposes, or if we disclose your personal data to third parties for such purposes.
7.2 You can exercise your right to prevent processing for direct marketing purposes at any time by checking certain boxes on the forms we use to collect your data. Alternatively, you can contact us at firstname.lastname@example.org.
7.3 Where our Website contains links to third party websites (from time to time), if you follow a link to any of these websites, your visit will be subject to their own privacy policies, for which We accept no responsibility or liability for how they collect and store your personal data.
7.4 You have the right, under the Act, to access all the personal data We hold about you from time to time. This right can be exercised, in accordance with the Act, by submitting a subject access request to us at email@example.com and payment of the nominal administration fee of £10.00.
7.5 If you have any queries, comments or requests regarding this Policy, please contact us at firstname.lastname@example.org.